Via Cochrane
What are healthcare workers' views, experiences and practices regarding their informal use of personal mobile phones to support their work? Key messages • Healthcare workers sometimes use their personal mobile (or 'cell') phones informally to plug gaps in the healthcare system. • Our findings suggest that this can help them work more efficiently. It can also help them be more responsive to patients and health workers' needs. • However, it can also lead to problems for patients and healthcare workers, and it can weaken the healthcare system. What is informal mobile phone use? Healthcare...
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